CITY OF JO'BURG WARD 72
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Last Updated 5 May '20
(C) 2018, 2019, 2020
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ADDRESS CONFIRMATION - REGION E ONLY


In South Africa post is not delivered door-to-door.  The volume of post has declined sharply as people receive most communications via the internet. This has left the postal services in many other countries struggling to deal with the downturn in business.

Verifying customers’ identity

When it comes to verifying residents identity, one of the things that we are required to check is our users’ addresses. Again if it is not possible to use (e-SAID), the simplest way of doing this has been to obtain a recent utility bill, bank statement or other official letter addressed to the customer at the property. 

In an attempt to try to resolve this we will be asking our users who cannot obtain standard proofs of address to provide as many of the following as possible:
​
  • Government utility bills. Using City of Joburg (CoJ) as an example, the water and electricity bills contain a reference which identifies the property.
  • Other utility bills. These may not be the standard documents requested but still help to provide proof of address. These should include the customer name and make reference to the property by using the address and/or a reference corresponding to the address.
  • Lease or tenancy agreement. Leases often have a CoJ number or equivalent, which means we can match this up with utility bills for proof of address.
  • Letter of address verification from employer. This should be signed by an identifiable senior manager with contact details included for verification purposes.
  • Recent letter from a bank or other official institution setting out the customer’s address. It may not be delivered to the address itself but can still provide confirmation.
  • Any other official letters confirming address. This may include correspondence relating to tax, attorney and accountant’s letters.
  • Exact PDF copy of a bank statement, detailing address, downloaded from the internet.
  • Proof of property ownership from the Registrar of Deeds.

    Request for Address Verification - City of Joburg Region E

    All information that you provide below is private and confidential. ​Disclosure of your personal information is protected in terms of the POPI ACT 2013
    Date of Birth mm dd yyy

    Upload Identification Document
    Declaration - Before sending this request you confirm that the information provided is true and correct. It is offence to provide information that is false.

    Max file size: 20MB
    Upload either front of ID Card or Green ID Book / Temporary / Passport

    Max file size: 20MB

    Max file size: 20MB
    Upload copy of Bill - Eg Water, Rates, Clothing account.

    MORE INFORMATION THAT YOU WOULD LIKE US TO KNOW.
    Declaration - Before sending this request you confirm that the information provided is true and correct. It is offence to provide information that is false.
Address confirmation

Contact Us

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Office -  Councillor Lionel Greenberg - COJ Region E 
​Building #1   | 137 Daisy St., Cnr Grayston Drive, Sandton   
Tel 011 582 1585  |   Meetings are by appointment.



  • Home
  • Webinars
  • FAQ | Questions | Solutions
  • Escalate a Logged Issue
  • About Ward 72
  • SAJR - Jewish Report
  • Tribune Local News
  • Search for solutions to your issue
  • Join WhatsApp Group
  • A-Z JOZI
  • COJ Media Release
  • Emergency Services
    • EMS - BY-LAWS
  • City Info
    • How Do I
    • Claim Forms
    • Extended Social Rebate
    • Rebate forms
    • City By-Laws
    • Municipalities in SA
  • Security Tips
  • Ward 72 Medical Emergencies
  • CAP / SLCAP Security
    • SLCAP Security Donation
    • CAP News June 2018
  • Ward 72 Areas
  • Map
  • What does a Councillor do?
  • BLOG - COVID-19 WARD 72
  • Pikitup Refuse Not Collected
  • TERMS & CONDITIONS